Privacy Policy & Terms of Use

Privacy Policy (Including SMS Communications)

Here at Armstrong Animal Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

What information do you collect?

We may collect personal information including, but not limited to:
Name, phone number, email address, and mailing address
Pet information and medical history
Appointment and service details
Communication preferences

How do you use my information?

We use your information to:
Schedule and manage appointments
Provide veterinary care and customer support
Send reminders, updates, and important service-related notifications
Reply to inquiries and requests

What if I don’t want you to have my information?

You have choices about the information we collect. When you are asked to provide information, you may decline; but if you choose not to provide information that is necessary to provide a service or feature, you may not be able to use that service or feature.

For example, if you order medications to be shipped to you through our online pharmacy, we will be unable to process or fulfill your order unless and until you provide certain information (e.g., billing information, shipping address) as part of the order process.

You have the option to:

Opt out of SMS communications at any time (see SMS Terms below)
Request access to or correction of your personal data
Contact us with questions regarding your privacy

SMS Communication and Consent

By providing your phone number and opting in, you consent to receive SMS (text) messages from Armstrong Animal Clinic related to:

Appointment reminders and confirmations
Upcoming scheduled services
General customer care communications

Data Sharing and Protection

We respect your privacy and are committed to protecting your personal data. No mobile opt-in data or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

We implement appropriate technical and organizational measures to safeguard your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: armstronganimalclinic@gmail.com
Phone: (704) 334-1996
Address: 4346 Monroe Rd., Charlotte NC, 28205